Friday, September 11, 2009

After 2 1/2 weeks no Resolution for the Mass Effect Platinum Hits and Pinnacle Station Problem

Actually it’s gotten rather ridiculous that after more than two weeks there still is no resolution for the the conflict in the Platinum Hits version of Bring Down the Sky and Pinnacle Station from Xbox Live.

What is really bad is that supposedly there is a fix that the Xbox Live Support people can give out and apparently they are not doing for whatever reason.  The real kicker is that there is no acknowledgement on the XBL forums of the issue and the DLC continues to be sold.  This is not the kind of support that a company that is pushing their console based on friendliness and ease of getting content vs. their competition.
At least on the BioWare forums there at least is an official status thread and a representative that posts semi-regular updates on the status of the patch

Unfortunately the status is as follows…
  • There is a “quick fix” that XBL support can give, but people are not getting it.
  • A patch has passed internal testing and is waiting for certification by MS for the past approx. two weeks.
For the time being I’ve been playing the classic Xbox game Psychonauts that I missed because I was not an Xbox user at the time and the PC version when it was first released seemed to have issues.

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